1:1 call with Gagan Shinde

Gagan Shinde

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1:1 call

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1,300
5 mins

About this session

1. Mandatory "Right of Withdrawal" (EU/UK)

In the European Economic Area and the UK, consumers have a statutory 14-day right to change their mind. The addendum is used to document exactly how a user waives this right when they immediately access a digital product or attend a 1:1 call, ensuring the creator is protected from "refund abuse" after the service is delivered.

2. Local Consumer Protection Compliance (India)

For users in India, the addendum ensures the policy aligns with the Consumer Protection (E-Commerce) Rules, 2020. It specifically codifies the 5–7 working day refund timeline and ensures that the platform’s "No Refund" stance on certain digital goods doesn't violate local "unfair contract" clauses.How are you doing??